Training and Competence

Make sure that your Training and Competence (T&C) arrangements deliver business value rather than only aiming to meet the regulatory rules.

EAM consulting has extensive experience of a wide range of training and development projects, working with advisers, managers and compliance staff. The projects have included: the development and implementation of T&C arrangements appropriate to differing circumstances including life offices and investment banks; the back office and contact centres; heading working groups on T&C; and undertaking mock inspection visits.

Nick Smith, Director EAM Consulting, was a member of the Steering Group for the FSSC T&C Guidance project and the working groups for the National Occupational Standards (NOS) for both the T&C and the Compliance Standards projects.

EAM Consulting offers workshops on the design of T&C arrangements.