Nick Smith of EAM Consulting discusses some of the key policy decisions that underpin the design of an appropriate T&C scheme for your firm.
To be able to draft your T&C scheme with confidence and avoid later rework there are some core areas where the policy and approach needs to be agreed before the design work starts.
Each firm’s T&C arrangements need to be appropriate to the firm and play their part in working towards the achievement of the firm’s business goals, mitigating the people risk components of conduct risk and ensuring good customer outcomes.